Terms & conditions for Rosie's Pantry Melton Incorporated

Rosie’s Pantry Melton Incorporated (ABN: 24 521 255 253)Terms & Conditions

Rosie’s Pantry Melton Incorporated is a community‑led charitable initiative created to support individuals and families across the City of Melton. To ensure our service remains fair, transparent, and sustainable, we kindly ask all visitors to read and respect the following Terms & Conditions.

1. Community PurposeRosie’s Pantry Melton Incorporated provides affordable access to food assistance, clothing and pantry items for local families. All items are offered in good faith to strengthen and support our community.

2. Donations Rosie’s Pantry Melton Incorporated is a registered charity. Donations help us continue operating and expanding our services for families in need.

Donations can be made via bank transfer:

• Account Name: Rosie’s Pantry Melton Incorporated
• BSB: 013 723
• Account Number: 815 391 348

Receipts can be provided upon request.

3. No Refunds or Exchanges: As all items are donated and redistributed as part of a charitable initiative:

• 3.1 All donations are final
• 3.2 Items cannot be refunded, exchanged, or redeemed for cash, credit, gift cards, or alternative goods

This policy allows Rosie’s Pantry to maintain a simple, fair, and accessible service for everyone.

4. Condition of Items: Unless otherwise stated, clothing and household goods available through Rosie’s Pantry Melton are second‑hand items. While every effort is made to provide usable and appropriate goods:

• 4.1 All items are provided “as is”
• 4.2 Rosie’s Pantry Melton does not guarantee the quality, condition, or suitability of any item
• 4.3 Visitors are encouraged to inspect items before accepting them

5. Food Bank Disclaimer: The Rosie’s Pantry Melton food bank provides food items to support families in need, often sourced through donated goods.

While all food is offered in good faith:

• 5.1 Rosie’s Pantry Melton does not guarantee the quality, freshness, or suitability of any food item
• 5.2 Visitors accept responsibility for checking food before consumption
• 5.3 If in doubt, please do not consume the item

6. Limitation of Responsibility: To the extent permitted under Australian Consumer Law:

• 6.1 Rosie’s Pantry Melton Incorporated is not liable for any loss, damage, injury, or harm resulting from the use of goods or the consumption of food provided through the service
• 6.2 By accepting items, visitors acknowledge and agree to these conditions

7. Respectful Environment: Rosie’s Pantry Melton is founded on the values of respect, compassion, and community care. To maintain a welcoming and safe environment, all visitors are expected to:

• 7.1 Treat volunteers, staff, and other visitors with courtesy and respect
• 7.2 Respect the space and the purpose of the service
• 7.3 Act honestly when accessing goods and support

Rosie’s Pantry Melton reserves the right to refuse service to anyone who does not comply with these expectations, including behaviour that is harmful, abusive, or disruptive — whether online or in person.

Thank You

Thank you for helping Rosie’s Pantry Melton Incorporated maintain a respectful and supportive community service. Through the dedication of our volunteers and the goodwill of the community, we continue making a positive difference for local families.